We understand that you may have a change of mind after placing an order. In such instances, we have a simple and straightforward cancellation policy. You can cancel your order within 24 hours of placing it, and we will refund the entire amount paid by you without any hassles.
We do not accept cancellation requests after 24 hours, as we start processing your order and arranging for the shipment to ensure timely delivery. Once the order is processed or shipped, it cannot be cancelled.
Please ensure to notify us of your cancellation request within the stipulated time frame. You can do so by contacting our customer care team at +91-9901995566 or by sending an email to info@ramanujakuteera.co.
We do not charge any cancellation fees for orders cancelled within the specified time frame. However, if the cancellation request is made after the stipulated period, we reserve the right to charge a cancellation fee.
If you need to make any changes to your order, such as updating the shipping address or adding/removing items, please contact our customer care team as soon as possible. We will do our best to accommodate your request, but please note that modifications may not be possible after the order has been processed or shipped.
We strive to provide excellent customer service, and our dedicated team is always ready to assist you with any questions or concerns regarding our cancellation policy or your orders. Please feel free to reach out to our customer care team for assistance.