Our company values your satisfaction with the products you purchase from us. We understand that sometimes, products may not meet your expectations or may have manufacturing defects. That’s why we offer a returnable policy to ensure that you are satisfied with your purchase. Below are the policies for your information.
Once you have received and confirmed the delivery note product with the presence of our delivery partner, if you discover that it does not meet your expectations or has manufacturing defects, you can request a return.
We have a non-returnable policy for our products to ensure the safety and hygiene of our customers.
Once you have confirmed that the product is in good condition during delivery, and later decide to return it due to damage, we are unable to accept the return. Please ensure that the items you received are defective before confirming receipt.
We appreciate your understanding and cooperation in this matter. If you have any questions or concerns regarding our non-returnable policy, please do not hesitate to contact us.
To request a return, contact our delivery partner. They will arrange for the return on the same day, or if stock is not available, we can arrange a replacement or refund within 24 hours.
We strive to provide excellent customer service and want you to be fully satisfied with your purchase. If you have any questions or concerns about our returnable policy, please contact our customer service team, and we will be happy to assist you.
Thank you for choosing our products. We take pride in providing you with high-quality products to meet your needs.